The modern economy is changing at a rate never seen before. New art pops up overnight to create new jobs and opportunities for people with special skills. It can feel like a downward spiral for employees who have the most specialized, specialized technical ability. However, throughout all the changes and growth, one thing remains constant: soft skills are needed.
Soft skills can protect you and your employees in times of uncertainty and set you apart in your job search. The only challenge is teaching them. Keep reading to understand the value of these skills and why your team needs to invest in them.
What is soft skill?
Before you try to understand the value of soft skills and their value to business analysts, it helps to understand what it means to talk about them first.
The idea of soft skills can be confusing at first, says business psychologist Thomas Chamorro-Premujic. He explains that broad skills and traits are labeled social skills, “including personality, values, interests, skills and transferable skills.” However, these skills are valuable in the workplace, no matter how you define them and how you measure their value.
“For example, general learning ability is associated with higher performance in almost all types of jobs, although its significance increases with the level of work complexity. “He explains.
Soft skills are often interpreted alongside the concepts of sensitive intelligence, or understanding of emotions and their causes. Today’s workforce requires both soft skills and mental intelligence, especially in data-centric fields like business analysis.
The demand for soft skills is increasing
As more companies and managers realize the value of soft skills, these desirable traits are leading to more employees and potential hiring to develop.
Heather Muir, Marketing Director, Mandel Communications, emphasizes the importance of soft skills in a highly data-intensive work environment. He pointed to the short shelf-life of technical skills as the primary reason why soft skills are important. You can be a master of the latest equipment or project structures, but they can be replaced with a completely new system in a few years.
“Soft skills are evergreen,” Muir wrote. “Modern humans have existed for at least 200,000 years, they have never become obsolete.”
The definition of soft skills is incredibly broad, which is why LinkedIn publishes a list of the most in-demand soft skills each year. In 2019, those skills were:
All business analysts can be found in the job description. BAs seek creative reasons for interpreting data and try to persuade higher management about the validity of their search. Teams need to continue to collaborate and adapt to product changes within strict timelines.
“In the new workforce, you are increasingly expected to work with people in a variety of functional roles who are needed to achieve your goals,” said Dory Clark, strategy consultant and author of “Entrepreneur U,” when asked about collaboration as a soft skill. “You can’t go there with orders around them, you have to show them that helping is in your best interest.”
LinkedIn is not the only company that looks to identify valuable top skills by employers. They point to a Google report by O’Sullivan, chief marketing officer of e-learning company Skillsoft, stating that among the eight most important employee skills, technical STEM skills have finally come to an end. Instead, the company’s most valuable skills were all soft, from the ability to be a good coach to empathy for others.